Privacy Policy

Sherman Explorers (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website, communicate with us, or book our tours.

Information We Collect

We may collect the following information:

Personal Information: Name, email, phone number, nationality, travel preferences, and other details you provide when booking or requesting a quote.

Payment Information: Collected securely through trusted third-party providers like banks and payment processors. We do not store or process credit/debit card numbers directly, nor any payment information.

Technical Data: IP address, browser type, device information, and pages visited on our website.

Communication Data: Emails, phone calls, or messages exchanged with us.

How We Use Your Information

We use the information collected to:

Process bookings and provide our safari and travel services.

Communicate with you about your inquiries, bookings, and travel arrangements.

Improve our website, services, and customer experience.

Comply with legal obligations.

Sharing of Information

We will never sell your information. However, we may share your data with:

Trusted partners such as hotels, lodges, transport providers, and payment processors — only as needed to fulfill your booking.

Trusted service providers who help operate our website and booking systems.

Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information. This means we take reasonable steps to secure your data.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Improve site functionality and user experience.

Analyze website traffic and usage patterns.

Remember preferences for future visits.

You can disable cookies in your browser settings, but some site features may not function properly.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations during the period of our provision of our tour services to you as a client. Once data is no longer needed, it is securely deleted from our systems.

Your Rights

Depending on your location, you may have the right to:

Access and request a copy of the personal data we hold about you.

Withdraw consent for marketing communications at any time.

File a complaint with your local data protection authority.

Third-Party Links

Our website may contain links to external websites. While the links are 100% scanned and verified to be legitimate, We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

[email protected]

+254 711 864 947

Waiyaki Way, Nairobi, Kenya

Our Partners

Trusted by leading global travel platforms and official tourism bodies.